Hospitality Department 🏨

Creating Excellence in Service and Management

Explore Programs

Welcome to Hospitality Department

Our Hospitality Department is committed to developing skilled professionals for the dynamic hospitality and tourism industry, combining practical experience with theoretical knowledge to create industry-ready graduates.

Key Highlights:

  • Industry-standard training facilities
  • International certification partnerships
  • Real-world internship programs
  • Professional culinary kitchens

Message from Head of Department

Madam Winnie Gaki

Madam Winnie Gaki

Head of Hospitality Department

Qualifications:

  • MBA in Hospitality Management
  • BSc in Hotel and Restaurant Management

Experience: 18 years

"Welcome to our Hospitality Department where we shape future leaders in the hospitality industry through hands-on training, industry partnerships, and world-class facilities."

Contact Information

Email: david.mwangi@institution.edu

Phone: +1-234-567-8901

Office: Hospitality Building, Room 201

Our Programs

Diploma in Hospitality Management

Level: DIPLOMA

Duration: 3 years

Comprehensive program covering hotel operations, food service management, and tourism industry practices.

Specializations:

  • Hotel Operations
  • Food & Beverage Management
  • Event Planning
  • Tourism Management

Career Prospects:

  • Hotel Manager
  • Restaurant Manager
  • Event Coordinator
  • Tourism Officer

Certificate in Hospitality Operations

Level: CERTIFICATE

Duration: 1 year

Foundation program focusing on basic hospitality service skills and industry knowledge.

Specializations:

  • Front Office Operations
  • Housekeeping Management
  • Basic Culinary Skills

Career Prospects:

  • Front Desk Agent
  • Food Service Assistant
  • Housekeeping Supervisor

Our Expert Faculty

Chef Maria Rodriguez

Chef Maria Rodriguez

Senior Lecturer

Specialization: Culinary Arts

Qualifications:

  • Diploma in Culinary Arts
  • Certificate in International Cuisine

Research Interests:

  • Contemporary cooking techniques
  • Menu development

Publications: 15

Email: m.rodriguez@institution.edu

Office: Hospitality Building, Room 103

Dr. James Ochieng

Dr. James Ochieng

Professor

Specialization: Tourism Management

Qualifications:

  • PhD in Tourism Studies
  • MSc in Business Administration

Research Interests:

  • Sustainable tourism
  • Hospitality marketing

Publications: 38

Email: j.ochieng@institution.edu

Office: Hospitality Building, Room 205

World-Class Facilities

Training Restaurant

Training Restaurant

Fully functional restaurant where students gain real-world service experience.

Capacity: 40 guests

Features:

  • 40-seat dining area
  • Professional service station
  • Modern POS systems
  • Wine storage facility
Commercial Kitchen

Commercial Kitchen

Professional-grade kitchen equipped with industry-standard equipment.

Capacity: 25 students

Features:

  • Industrial cooking equipment
  • Pastry section
  • Cold storage facilities
  • Safety compliance systems
Mock Hotel Suite

Mock Hotel Suite

Replica hotel rooms for housekeeping and front office training.

Capacity: 20 students

Features:

  • Standard and luxury room setups
  • Housekeeping equipment
  • Front desk simulation
  • Guest service training area

Admission Requirements

Diploma in Hospitality Management

Academic Requirements:

  • KCSE mean grade of C- (minus) or equivalent
  • Minimum grade of C- in English
  • Minimum grade of C- in Mathematics or Business Studies or Geography

Required Documents:

  • Original KCSE certificate
  • Birth certificate
  • National ID copy
  • Passport photos (2)
  • Medical certificate

Age Limit: Maximum 35 years

Special Requirements:

  • Good communication skills
  • Professional appearance

Certificate in Hospitality Operations

Academic Requirements:

  • KCSE mean grade of D+ or equivalent
  • Minimum grade of D+ in English
  • Any two subjects from Mathematics, Business Studies, Geography, Kiswahili

Required Documents:

  • Original KCSE certificate
  • Birth certificate
  • National ID copy
  • Passport photos (2)

Age Limit: Maximum 40 years

Special Requirements:

  • Basic communication skills

Our Achievements

Best Hospitality Training Institute (2023)

Recognized for excellence in hospitality education and industry partnerships.

Awarded by: Kenya Association of Hotel Keepers and Caterers

International Certification Partnership (2022)

Partnered with City & Guilds for internationally recognized certifications.

Awarded by: City & Guilds International

Amount: USD 50,000

Industry Partnerships

Serena Hotels

Industry Partner

Student internship programs and industry mentorship.

Kenya Association of Travel Agents

Professional Body

Professional development and certification programs.

Latest News & Events

Latest news and events will be loaded dynamically based on filter tags: hospitality, department_news

Student Projects & Events

Cultural Food Festival

Cultural Food Festival

By: Grace Wanjiku

Year: 2023

Organized a multi-cultural food festival showcasing international cuisines.

Contact Information

Office Location

Hospitality Building, First Floor

Contact Details

Phone: +254-20-1234568

Email: hospitality@institution.ac.ke

Office Hours

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Physical Address

Hospitality Department Building

First Floor, Room 200

Main Campus